Help Center

Frequently Asked Questions

Find answers to common questions about our services, support groups, and how to get involved

What is Winnin' Against Addiction?

Winnin' Against Addiction™ is a nonprofit organization based in Randolph, MA, dedicated to supporting individuals and families affected by addiction. We provide peer support groups, professional counseling referrals, community events, resource navigation, and a 24/7 helpline. Our mission is to create a judgment-free space where people can find hope, healing, and community.

How do I access peer support groups?

You can access our peer support groups by calling our helpline at 617-651-0366 or texting the same number. Our team will connect you with upcoming group meetings and help you find the right fit. All support groups are free, confidential, and open to anyone seeking support. No registration or commitment is required—just show up.

Is there a 24/7 helpline?

Yes! You can reach our direct helpline at 617-651-0366 (call or text) anytime. For national support, contact the SAMHSA National Helpline at 1-800-662-HELP (4357), which is available 24/7, 365 days a year. Both lines are confidential and free.

How can I donate?

We accept donations through CashApp ($WinninWinzday) or by mailing a check. For general donations and essentials (clothing, hygiene items), send checks to: Winnin Against Addiction, 75 N Main Street, Randolph, MA 02368. For tax-deductible financial gifts, make checks payable to 'The Truth and Love Global Ministries' and mail to: P.O. Box 230004, Boston, MA 02123. Please allow 7-10 business days for processing.

Can I volunteer?

We're always looking for compassionate individuals to join our community. Volunteers help with events, peer support facilitation, outreach, and administrative tasks. Contact us at WinninAgainstAddiction@gmail.com or call 617-651-0366 to learn about current volunteer opportunities.

What services do you offer?

We offer: Peer Support Groups (weekly meetings in a safe, judgment-free space), Professional Counseling Referrals (connections to licensed therapists and recovery specialists), Workshops & Events (community gatherings, recovery walks, and our annual gala), Resource Navigation (help accessing treatment, housing, employment, and other services), and Helpline Services (24/7 support via call or text at 617-651-0366).

Is everything confidential?

Yes. Confidentiality is a cornerstone of our work. What you share in peer support groups or on our helpline stays private. We follow strict confidentiality guidelines to protect your privacy and create a safe space for healing.

Do you serve families affected by addiction?

Yes! We recognize that addiction affects entire families. We offer family support resources, guidance on setting healthy boundaries, and connections to family-focused support groups like Al-Anon. Whether you're supporting a loved one in recovery or seeking help for yourself, we're here for you.

Still Have Questions?

We're here to help. Reach out anytime.